Workday Infinite: Talking to Ash Thorp, Director and Designer

Designer, creative director, illustrator, filmmaker: Ash Thorp is a storytelling polymath. In addition to contributing to Hollywood’s most ambitious sci-fi films in recent years, he’s also known for his “year of complete potential,” enduring a daily seven-hour commute from San Diego to Los Angeles studio Prologue to learn from the industry’s best. Between juggling several…

Smashing the Crystal Ball: Foresight Isn’t About Predicting the Future

Foresight practitioner Richard Slaughter defines his craft as “the ability to create and maintain a high-quality, coherent, and functional forward view, and to use the insights arising in useful organizational ways.” As an overview, Slaughter’s rendering is fairly comprehensive, but it only hints at some of the critical features of the foresight process – albeit for necessity. For one, the “forward view” that…

The Other Needle Experience: What can healthcare learn from a tattoo artist?

Ronan Gibney is the shop owner and tattoo artist of Imperial Tattoo, a custom tattoo shop located on the west side of Toronto established in 2008. Having tattooed people for 16 years, he is exceptionally skilled and talented in creating realistic black and gray tattoos. Together with his fellow artists, Ronan has a deep understanding…

Hacking the Body to Hack the System: What Can Healthcare learn from a Biohacker

Ryan O’Shea runs the business side of Grindhouse Wetware, a Pittsburgh collective of programmers, engineers, and enthusiasts working towards body augmentation using safe, affordable, and open-source technologies. Started in 2012 by a group of colleagues through the Biohack.me forums, Grindhouse has rapidly grown into a key figure in the biohacking movement and gained a great…

A Reason to Cross the Final Boundary of Skin: What Can Healthcare Learn From a Cyborg Professor?

Dr. Kevin Warwick, Professor of Cybernetics at The University of Reading, England, is a researcher and experimenter working at the limits of our tolerance for adapting our bodies and breeching the boundary of the skin. Initially trained as an engineer, Dr. Warwick has conducted research at the cutting edge of the integration of technology into…

The Process Stigma

About 10 years ago, the service industry began embracing process methodologies such as Lean Management and Six Sigma. Since then, these methodologies have been used for many years to bring companies to a state of operational excellence and to produce award winning products. A few process leaders were able to step out of operations, bringing with them the core principles and best practices of Lean…

The Journey To Manifestation: How Successful Apps and Digital Platforms Develop, Grow, and Thrive

The digital boom has irrevocably changed our lives as consumers. But behind the many successful apps and digital platforms that promise to make life more convenient, more interesting, and more connected are many more that fail despite being fueled with a brilliant idea or concept. We are in an age where a good idea does…

Death to Process

We break process not to simply find holes in it and patch or improve them, but to rethink it entirely to constantly and consistently find entirely newer and better ways of doing things. Process is designed to let us be stupid. Though this isn’t necessarily a bad thing. Process has a positive side. It affords us consistency, reliability, simplicity, repeatability, and repeatability. It allows…

Is Process the Enemy of Creativity?

There are many aspects of theories and processes that intertwine with creativity. These include: 1/ Method (design thinking) 2/ Magic (individual discovery) 3/ Memory (innate structure) 4/ System (mapping) 5/ Inspiration (environment) Each of these theories emphasizes a subconscious mind, improvisation, and the role that chance plays in the results. But it’s always safer to…

Mistaking Process For Purpose and Tinkering for Thinking Pt. 1

Process and method are both necessary aids and major obstacles to innovation. Process is clearly necessary for organizing thought and action, planning rigorous research, and aligning groups of people towards a common goal. However, people have a tendency to elevate process so that it becomes the end in itself and not a means to the…

The Business of Becoming

It's far easier to think of an enterprise as a kit of parts than as a dynamic confluence of processes. While most ordinary people wouldn’t know Descartes from a shopping cart, if you asked them to describe the world in a sentence, they would most likely play back his version instead of Whitehead’s. Let’s face…

Between Design and Execution

While companies have always understood the necessity of knowing their customer, today’s millennials are often more educated about your products and services due to the wealth of information readily available online. This savvy consumer is looking through product reviews, and reading through Reddit blog posts about other customers’ experiences before even engaging with any frontline…