Go Play

The ancient Chinese game of Go is notoriously complex. However, at its heart, it represents the essence of all games: the need to find creative solutions within a defined framework. As companies look to introduce innovative solutions, the need to bring together efficiency and creativity often creates a latent tension between individuals and their project…

Bizglish: Designed to Disappear

The language of business today is constantly invaded by made-up terms or catchphrases that live and die in newsfeeds, blogs, keynotes, and serious business press like so many semantic mayflies. One minute they’re not there, the next we’re swarmed by them, and – just as suddenly – they disappear. One form of linguistic expression stands…

Why Storytelling is Important to Business

As long as there have been humans, there have been stories. Stories, told orally, were one of the first forms of human communication, and, in large part, were used to learn from one another’s experiences. Today, they are still at the center of all that we do and say. However, when we think of stories,…

Listen

This article is part of a larger feature called "The Future of Crisis" in The Crisis Issue. Asimple question: What if nations and societies around the world face heightened risk today because people find it increasingly challenging to listen well? For skilled listeners in unfamiliar and potentially threatening environments, the first signs of warning and welcome…

Women and Integrative Medicine

Integrative Medicine is the umbrella term used to describe a healthcare approach that incorporates a wide range of health modalities – including Ayurveda, manual therapies, Chinese medicine and acupuncture, anthroposophic medicine, herbal supplements, chiropractic, yoga, and holistic nutrition – into conventional biomedicine. Integrative medicine as a field arises from the frustrations of physicians who feel they…

Congratulations, Your Business is Dead

When a game changer enters a market, it can spur incumbents to new heights of innovation and competition. It can be a dramatic story, as new and old firms fight it out for revenue and for customer loyalties. Unfortunately, many incumbents react with panic, denial, and failure to see the obvious. They surrender before the…

How to Lead Your Company Out of a Crisis

Most executives and managers, once or twice in their careers, encounter or miss the early signs of distress leading up to a company crisis, whether driven by technology disruptions, industry consolidation, regulatory change, or a combination of all. Seeing it coming is not enough. It must be acknowledged that there is a problem – not…

Are You Being Controlled?

The way commercial and governing bodies handle individual privacy is heading towards a crisis point. Idea Couture foresight strategist, Maria Jeansson, with Pernilla Jonsson, Ph.D in Consumer Research and Marketing, discuss how we might begin to address it. Over the past decade, new contenders have monetized individuals’ data in exchange for products and services. The…

The Process Stigma

About 10 years ago, the service industry began embracing process methodologies such as Lean Management and Six Sigma. Since then, these methodologies have been used for many years to bring companies to a state of operational excellence and to produce award winning products. A few process leaders were able to step out of operations, bringing with them the core principles and best practices of Lean…

Between Design and Execution

While companies have always understood the necessity of knowing their customer, today’s millennials are often more educated about your products and services due to the wealth of information readily available online. This savvy consumer is looking through product reviews, and reading through Reddit blog posts about other customers’ experiences before even engaging with any frontline…

Taking the Scenic Route to Success

“Education either functions as an instrument which is used to facilitate integration of the younger generation into the logic of the present system and bring about conformity or it becomes the practice of freedom, the means by which men and women deal critically and creatively with reality and discover how to participate in the transformation of their world.”– Paulo Freire, Pedagogy of the Oppressed During…